Return Policy

Last updated: March, 31, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may cancel your subscription and request a full refund. Please see below for more information on our return policy.

Refund Request Process

To request a refund, please complete one of the following:

• Email customer service at support@dieseltms.com from the email address associated with the Account Owner. The Account Owner is generally the first user on the account.
• Submit a New Ticket through DieselPro (DieselTMS) that requests the cancellation of your paid subscription.
• By sending a written request including proof of identity and proof of account ownership to Easy Does InTech, LLC, 120 19th St N Ste 201 PMB 751064, Birmingham, Alabama 35203-3219.

Your account will remain open in Free (Ad-Supported) mode unless you specifically request that it be disabled or closed.

Refunds

After receiving your refund request, we will inform you of our refund decision within 7 business days (depending on the request method). Please allow 7-14 business days from the date of your refund request to receive your refund.

Partial Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

We reserve the right to reduce the amount of your refund due to any processing fees associated with the transaction.

Exceptions

The following items are not eligible for a refund:

• Software Customization
• Software Development Work

Please Note

The Account Owner must email their request for a refund from the email address associated with the Account Owner.

Questions

If you have any questions concerning our return policy, please contact us via email at: support@dieseltms.com